Last updated: 25 October 2026

These terms are an agreement between Omkan Limited (“Omkan”) and you, the seller. By opening a shop on Omkan you accept them, together with the Seller Policy.

Omkan Limited
Office 5313, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom
Email: info@omkan.shop
Phone: +44 20 7993 4043 (24 hours a day, 7 days a week)
Registered in England and Wales, company number +4402079934043.

1. Omkan’s role

Omkan runs the marketplace and takes payments from buyers on your behalf. You are the seller of every item you list: the contract of sale is between you and the buyer, and you are responsible for your products, your listings and your deliveries.

2. Your shop

Your shop starts selling once Omkan approves it. You must keep your business details, bank details and contact details up to date, and keep your login secure.

3. Fees

• Omkan charges a commission on each sale. The rate depends on the product category and is shown in your seller dashboard. Unless your dashboard says otherwise, the rate is 20% of the item price.
• If you choose a seller package, its price and limits are shown before you buy it.
• We will give you at least 30 days’ notice before we increase any fee.

4. Getting paid

Your earnings for an order (the price paid, less commission and any refund) become available in your dashboard after the order is delivered. You can ask for a payout from your dashboard. We aim to send payouts within 7 working days by bank transfer to the account you have given us. Your bank may charge fees or convert the currency. We may hold earnings while a return, complaint or fraud check is open.

5. Taxes and customs

You are responsible for registering for and paying your own taxes, and for following export rules in your country. Where the law makes Omkan responsible for collecting VAT or other taxes on your sales (for example, UK VAT on goods worth £135 or less sent from outside the UK to UK buyers through an online marketplace), Omkan may charge and pay that tax and adjust what is paid to you.

6. Your promises

You promise that you have the right to sell your products and to use the photos and text in your listings, that your listings are accurate, and that your products are safe and legal.

7. Permission to use your content

You allow Omkan to use your shop name, logo, photos and product information on the Service, in our apps and in our advertising, to promote your products and Omkan. You keep ownership of your content.

8. Buyers’ personal information

You receive buyers’ details only to complete and support their orders. You must keep them secure, follow data protection law (including UK GDPR where it applies), not use them for marketing unless the buyer agrees, and delete them when you no longer need them.

9. Refunds, chargebacks and disputes

If you do not resolve a valid complaint, we may refund the buyer and take the amount from your earnings. Card chargebacks caused by your orders are also deducted.

10. Responsibility

You will cover losses Omkan suffers because of claims caused by your products, your listings or your breach of these terms. Omkan is not responsible for your lost profits or indirect losses. Nothing in these terms limits liability that cannot be limited by law.

11. Suspension and closing a shop

You can close your shop at any time after finishing your open orders. We may suspend or close your shop if you break these terms or the Seller Policy, if we are required to by law, or to protect buyers. We will tell you why, unless the law does not allow us to.

12. Changes

We may change these terms. We will tell you about important changes at least 30 days in advance.

13. Law and courts

These terms are governed by the law of England and Wales, and the courts of England and Wales decide any dispute.